COVID-19 Update

18 March, 2020

As with all organisations across Australia, the past fortnight has been a challenging one for the Service.

In conjunction with our partners, NSW Health and NSW Ambulance, we have been proactive in putting in place organisational procedures to ensure our priority is the continued provision of essential aeromedical services across the communities we serve, with our Bases recognised as Critical Health Facilities. 

At the same time, we have been assessing the impact the COVID-19 virus would have on our many planned and proposed events where our staff, volunteers, sponsors, supporters and key stakeholders come together to support our Service.

Due to increased public concern, to protect the health of stakeholders at all levels and in response to the Prime Minister and COAG’s direction with regard to organised mass gatherings of people, I wish to advise that we have taken steps to postpone a number of our events and activities across the communities we serve.

Whilst it is disappointing to take these steps, the safety and well-being of our supporters and staff is paramount and out of precaution and in consultation with our Board, Senior Management Team and NSW Health, we have decided this is the best course of action.

We are very conscious of the huge efforts undertaken by our staff and volunteers and the generous support of sponsors involved with these  events and activities however the safety of all members of the Rescue Helicopter family and the wider community takes priority.

We appreciate your understanding and patience at this time as our team works through the logistics and issues that come with the postponement of these numerous events and activities.

Finally, for the duration of this health crisis, despite the unique challenges we all may face in the communities where we live, the Westpac Rescue Helicopter Service continues to be focused on providing the best in aeromedical support for those most in need 24-7.

Please stay safe and observe all the recommended health initiatives being promoted to combat this virus so as to ensure the well-being of your family and loved ones.


Yours sincerely 

Richard Jones OAM
Chief Executive Officer